Frequently Asked Questions

What documents do I need to rent a car?

You will need a valid driving license and a valid ID or passport.

Is there a minimum age requirement?

Yes, you must be at least 21 years old and have held a license for at least 2 years.

Can I cancel my booking?

Yes, cancellations are allowed up to 2 weeks before pickup.

Are there any additional charges?

Additional charges may apply for extras like GPS, child seats, or additional drivers.

What happens if the car breaks down?

We offer 24/7 roadside assistance. Call the emergency number provided in your rental agreement.

Do I need insurance?

Basic insurance is included, but you can upgrade to full coverage for better protection.

Can I return the car to a different location?

Yes, one-way rentals are available. Please contact us to confirm the availability and pricing.

Is there a minimum or maximum age to rent a car?

If you feel confident driving — you're welcome with us! We usually require drivers to be 20+ with at least 2 years of experience, but feel free to reach out if you’re unsure. We’re flexible and happy to help!

Are EU driving licenses accepted?

Yes, absolutely! If you're from the EU, your standard driving license is perfect — no extra documents needed.

What if I’m not from the EU?

No problem — we recommend carrying an International Driving Permit (IDP) along with your local license. It helps avoid confusion and makes things smoother at pickup.